Privacy Policy

Effective Date: July 6, 2026

This Privacy Policy describes how Palm Tree RV Sales, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or interact with our website (“Website”), located at https://palmtreervhavasu.com/

By accessing or using this Website, you agree to the practices described in this Privacy Policy.

1. About Us

Palm Tree RV Sales, LLC is an RV dealership located in Lake Havasu City, Arizona. We provide recreational vehicle sales, inventory information, appraisals, trade-in inquiries, and related RV services.

This Website is used to provide information about our available RVs, dealership services, customer inquiries, and business operations.

2. Information We Collect

We may collect the following categories of personal information.

A. Information You Provide Directly

When you contact us, request information, submit an appraisal request, or inquire about a vehicle, we may collect:

Name
Phone number
Email address
Mailing address (if provided)
Vehicle information related to trade-ins or appraisals
Project or service details
Messages or other information submitted through forms

B. Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the Website
Referring website
General location information based on IP address

C. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve Website functionality
Understand Website traffic and usage
Remember user preferences
Improve customer experience
Support marketing efforts where applicable

You may adjust your browser settings to disable cookies; however, some Website features may not function properly.

3. How We Use Personal Information

We may use personal information for purposes including:

Responding to customer inquiries
Providing RV information, pricing, and availability
Processing trade-in or appraisal requests
Scheduling appointments or consultations
Communicating about vehicles, services, or dealership offerings
Improving our Website and customer experience
Maintaining business records
Preventing fraud or misuse
Complying with legal requirements

We do not sell personal information.

4. How We Share Personal Information

We may share personal information in the following circumstances:

A. Service Providers

We may share information with trusted third-party providers that help us operate our business, such as:

Website hosting providers
Customer relationship management systems
Email communication providers
Marketing or analytics providers
Website maintenance providers

These providers are authorized to use information only as necessary to provide services to us.

B. Legal Requirements

We may disclose personal information when necessary to:

Comply with applicable laws or regulations
Respond to legal requests or court orders
Protect our rights, property, or safety
Investigate fraud or security concerns

C. Business Transactions

If Palm Tree RV Sales, LLC is involved in a merger, acquisition, sale, or transfer of assets, personal information may be transferred as part of that transaction.

5. California Privacy Rights (CCPA/CPRA)

Although Palm Tree RV Sales, LLC is located in Arizona, California residents may have certain privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include:

A. Right to Know

You may request information about:

Categories of personal information collected
Sources of personal information
Purposes for collecting information
Categories of third parties with whom information is shared

B. Right to Access

You may request a copy of the personal information we have collected about you.

C. Right to Delete

You may request deletion of your personal information, subject to legal exceptions, including:

Completing transactions
Maintaining required business records
Compliance with legal obligations
Security and fraud prevention

D. Right to Correct

You may request correction of inaccurate personal information.

E. Right to Opt-Out of Sale or Sharing

Palm Tree RV Sales, LLC does not sell personal information.

If our practices change, we will update this Privacy Policy and provide California residents with appropriate opt-out options.

F. Right to Limit Use of Sensitive Personal Information

We do not use sensitive personal information for purposes requiring limitation under the CPRA.

G. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

6. How to Submit a Privacy Request

California residents may submit a privacy request by contacting us through the information below.

To protect your privacy, we may need to verify your identity before completing a request.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide requested services
Maintain customer records
Complete business transactions
Meet legal, tax, and accounting requirements
Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our Website may contain links to third-party websites, including vehicle manufacturers, financing partners, social media platforms, or other services.

We are not responsible for:

Third-party privacy practices
Third-party content
Security of external websites

We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our Website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take reasonable steps to delete it.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us:

Palm Tree RV Sales, LLC
3377 Maricopa Avenue
Lake Havasu City, AZ

Phone: (928) 888-3377

Website: https://palmtreervhavasu.com/

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.